When asked about their "Overall Experience" our customers reply:

Responses were taken from our “Construction Substantially Complete Survey” – Homeowner has occupied residence for less than 30-days, some final touch-up items may still be in process.

Customer Rating: 5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor, consists of the average of 10 questions about our customers satisfaction with our process and a section labeled “Overall Experience (General Comments)”:

Rating: 5.0, Excellent

"We couldn't be happier with our decision to build our home with 1st Choice Homes. We had built one other house prior to this one and the experience with 1st Choice far exceeded all our expectations. You guys were so great to work with from the first time we contacted you through the very end. We really felt as though we were your only customers through the process and that kind of attention is priceless when building a house. Wade, Dean and Stephanie we just want to say a big THANK YOU FOR EVERYTHING...especially the beautiful home you built us!"

Reedy family, Newark, Ohio

Rating: 5.0, Excellent

"We were very well pleased, from the beginning of the project to the completion of the project. Everyone was easy to work with from 1st Choice Homes and all of the sub contractors. 1st Choice made the building experience enjoyable."

Pastor Gates family, Logan, Ohio

Rating: 4.3, Very Good

Bush family, Logan, Ohio

Rating: 5.0, Excellent

"The entire process was almost painless. Dean did a great job communicating with us throughout the process. We love the house and if we ever decide to build again, your company would be at the top of the list!"
Manring family, Kingston, Ohio

Rating: 4.9, Excellent

"We had a great experience. We really appreciate the fact that the communication lines were always open. You guys all do a great job. We will definitely recommend you to our friends."
Horsley family, Ashville, Ohio

Rating: 4.8, Excellent

"We are very pleased with our house. This was our first building experience and it went much smoother than expected. We had been told to expect long delays and extreme budget overages, but we did not experience and of those issues. The open communication was great! Wade, Dean, and Stephanie make a great team. I would, and have, highly recommended 1st Choice Homes."
Parker family, Chillicothe, Ohio

Rating: 5.0, Excellent

“Thanks for everything. You were helpful with any problem we had, from permits to Stephanie helping us with our colors choices.”
Souders family, Lancaster, Ohio

Rating: 4.4, Very Good

“I feel strongly that I can say to all of you that: 1) all of you possess honesty and integrity and it reflects with conversations we had with each of you. 2) the sub contractors that work for you overall seemed to genuinely care for the customer and wanted to do their job correctly. 3) when we had questions and concerns with misunderstandings about information we had been given, you worked with us to come to what we felt was a fair solution. 4) in the end when things became extremely difficult (financially); your integrity led you to assist us in the burden.”
Kriger family, Pickerington, Ohio

Rating: 5.0, Excellent

“Overall experience was great! Even though there were some items that were incorrect, they were corrected in a timely manner. Sometimes they were
already on order. There are some items still unresolved, but I am confident that they will be addressed to my satisfaction, as all other items have been.”
Hilles family, Ashville, Ohio

Rating: 4.5, Excellent

“We were, in general, very happy with the experience. We are very pleased with sub-contractors and 1st Choice Homes.”
Dr. Driggs family, Logan, Ohio

Rating: 5.0, Excellent

“Our experience has been wonderful. From the first time we met with Wade, he helped us with looking for lots and was more than helpful. Through the building process, Dean our construction manager was great. Any question we had, he was always very kind and helpful.”
Day family, Jamestown, Ohio

Rating: 4.3, Very Good

“Our experience was excellent. Good communication from everyone, everyone was very friendly and we would use 1st Choice again!”
Maust family, Circleville, Ohio

Rating: 5.0, Excellent

“Great! No major problems - no catastrophes - Dean, Wade, and Stephanie you guys are fantastic! Very friendly - If we called, you called us back. If there was a problem, you fixed it. We love our home!!”
Sayers family, Newark, Ohio

Rating: 4.5, Excellent

“Overall, great experience! Dean is absolutely the best at what he does, Stephanie is wonderful, and Wade is a great salesman. I wish all of you the best.”
Brandau family, Welston, Ohio

Cumulative Rating: 4.76 Excellent

[Note: this includes ALL “Construction Substantially Complete Survey” responses received, which includes, but is not limited to recent responses listed above.]

At 1-Year in their home our customers rate their satisfaction as; 5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor. We average the 5 questions about our customers’ satisfaction and provide a section labeled “Additional Comments”. Here are a few recent ratings and responses:

Rating: 4.8 Excellent

“The entire experience has been Wonderful! I would and often do recommend you all to anyone thinking of building. I wish you all the best during these tough economic times.”
Parker family, Chillicothe, Ohio

Rating: 5.0 Excellent

“We love our house.  We will definitely recommend you to others.  You made the planning and construction experience very easy.  Thank you all!”
Horsley family, Ashville, Ohio

Rating: 4.5 Excellent

“Very satisfied with 1st Choice Homes!”
Brandau family, Welston, Ohio

Rating: 5.0 Excellent

“Very pleased with the quality and service. Service calls that we have had were always prompt. Great Job! Thank you Wade, Dean, and Stephanie!!
Day family, Jamestown, Ohio

Cumulative Rating: 4.8 Excellent

Note: this includes ALL “1-Year Survey” responses received, which includes, but is not limited to recent responses listed above.